Frequently Asked
Questions

Woscout is a market research toolkit for Etsy sellers. It includes tools like Product Research, Keyword Explorer, Shop Insights, Trend Spotter, Shop Tracker, and Listing Tracker, all designed to help you make data-backed decisions for your shop.

No, Woscout is an independent company. We use Etsy's official API and publicly available data to provide market insights. We are not endorsed by or affiliated with Etsy, Inc.

Woscout helps you find winning products, discover high-volume keywords, analyze competitor shops, and spot rising trends before they peak. These insights let you make data-driven decisions instead of guessing what to sell.

Yes, we offer a free tier with limited features so you can explore the platform. Paid plans unlock additional features, higher usage limits, and priority support.

Yes, you can cancel your subscription at any time through your account settings. There are no long-term contracts. Cancellation takes effect at the end of your current billing period.

Subscription fees are generally non-refundable. However, if you experience technical issues on our end, please contact [email​protected] and we'll review your case.

We pull data from official APIs and publicly available sources. While no data source is 100% perfect, our algorithms are designed to provide reliable estimates that help inform your business decisions. All data is provided for informational purposes only.

Yes. With Shop Insights you can look up any public Etsy shop and analyze their products, pricing, and listing activity. With Shop Tracker you can monitor shops over time.

Our team monitors API changes and platform updates regularly. When changes occur, we update our systems to ensure continued functionality. We aim to minimize any disruption to your experience.

You can reach our support team via email at [email​protected] or through our contact page. We typically respond within 24-48 hours.

We're building a knowledge base with tutorials, guides, and tips to help you make the most of Woscout. Check our help center for the latest resources.