Privacy Policy

1. Introduction

Woscout Analytics ("Woscout," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account (name, email address, password)
• Subscribe to our services (billing information, payment method)
• Contact us through our support channels
• Participate in surveys, promotions, or marketing communications
• Use features that require you to provide shop or marketplace information

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages viewed, features used, time spent on the Service
• Log Data: IP address, access times, referring URLs
• Cookies and Similar Technologies: Session cookies, persistent cookies, and tracking pixels

2.3 Third-Party Data Sources

Our Service aggregates and analyzes publicly available data from third-party marketplace platforms, including Etsy. This data is obtained through official APIs in accordance with each platform's terms of use and developer agreements. We do not collect private seller account data or buyer information through these integrations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Service
• Account Management: To create and manage your account, process payments, and communicate with you
• Analytics: To generate market research insights and reports based on aggregated data
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect, prevent, and address fraud, security breaches, and technical issues
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send you promotional communications (with your consent where required)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Woscout, our users, or others
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Where processing is based on consent, withdraw that consent

To exercise these rights, please contact us at privacy@woscout.io.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service.

9. Third-Party APIs and Data Sources

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: